A team is a core organizational unit in ReplyZen that allows you to bring all your pages together under one unified management structure.
Team overview
Access the drop-down menu at the top to view and manage your teams
You can create multiple teams to organize different business areas
Each team can contain multiple Facebook and Instagram pages
Team creation and management
Click on "Create a new team" from the drop-down menu
Assigns an identifying name to the team
Manage pages within the selected team
Tip: Create separate teams for different business areas or for different clients if you are, for example, an agency.
Invite members to your team
To add new members to your team on ReplyZen:
Access the Settings section from the sidebar
Select "Members" under the "Team" category.
Click on the blue "Add Members" button
Enter the email address of the person you want to invite
If necessary, click "Add Another Email" to invite more people at once
Confirm the invitation by clicking "Add Members"
Invitees will receive an email with a link to join the team, and you can track the status of invitations in the "Pending Invitations" tab.
Important notes
When you invite new members to your team on ReplyZen, there are two possible scenarios:
If the invited person does not yet have a ReplyZen account, he/she will first receive an email to complete the registration to the platform and then can join the team
If the person invited already has a ReplyZen account, they will receive a simple notification of an invitation to the team that they can accept directly